Is T-Mobile the Worst Cell Phone Plan - Review

I have come across many sites and blogs that told us about the advantages of using T-Mobile and yet to find one that truly described how well the service is. The motive behind why I wanted to find such reviews about the phone plan is because I have been bombarded with some emails these few weeks (sorry, I don’t have the time to answer all of them, so I posted the answer here) asking me whether T-Mobile is beyond doubt the best prepaid cell phone plan in the United States. Well, I thought to myself that it is time to do a little research on this and there you go, a post for you to tell you whether T-Moible is the worst service plan ever.

I am sorry if my tenet here can only cater tmobile plan in the United States and not at other countries since I believe that the concern now is whether the company is providing the US citizens a competitive plan comparing to other prepaid cell phone plans in the US. Since US has the biggest market ever (IMHO) and so far I have never seen so many prepaid service providers in the country than any other countries in this world, I decided that I would do my research based on reviews about us t mobile. In the meantime, I will continue my research for other countries and when the time comes, I’ll post the bloody t mobile reveiw here.

As far as I am concerned T-Mobile is considered the largest prepaid cell phone service provider in the US and therefore people delicately named it as the best plan. Well, I don’t think that is true at all. Being the largest means the largest; and that’s it. Microsoft is the biggest IT company that is producing operating system for computers yet it is not the best. Being the best is another anecdote here. I am compelled to inform you that based on some researches I have done in the past about T-Mobile – it is not worth it.

Let’s talk about the service itself. When we talk about phone service, what is the most important thing that we need to know first? Of course, the cell phone reception. According to what I read from what I can say a reliable resource, tmoblie doesn’t have a good reception and coverage in many areas especially in suburban areas. Therefore it is not useful if you the network coverage is only good at your own areas but at the same time it is bad at other areas. What good a phone is with that kind of bad reception? What you need from a good cell phone service is its recption and network coverage and when the provider provides great coverage across the country, then you can say the service is the best. I don’t see that in TMobile and yet it is still voted as the best cell phone service provder.

That’s not about it. I have also heard some news that t mbile does not provide a good customer service. Most of the representatives have bad manners and they are unable to provide excellent customer service. Furthermore, there are many amongst them who could only concern about making money out of any calls by offering extra services and features to be added to the original plans. When calls come in, they have all the details about the plan used by the caller and from there they cunningly asked few questions to lure the caller to what they actually wanted to tell which is to add more services. More services means more commissions. If the call is plainly a trouble call or pertaining to technical issues, you might just have to wait for hours to get your issues to be resolved, and that if you are lucky. If you are not that lucky, you might just end up whining about the service and have to be patient using the crappy plan till the contract ends.

Is that fair to you? Is that what you want from a good prepaid cell phone plan?

Well, that’s not exactly what I want from a cell phone company. What I want is a good service in every single matter. I don’t care if the coverage is so-so yet the company is offering me an overall good service. I shouldn’t have no problem contacting the customer careline and receive a good assistance. I shouldn’t have no problem to switch from one plan to another plan without having to pay silly amount of service charge. At least, that’s not what happen to me with my service provider.

Speaking about contract, I have long promoted the prepaid plan since I know for fact that contract-based plans will just sucking out money from your account. Unless you use your cell phone regularly or if you are stuck to cellphone most of the time, then the contract-based plans are not the ones for you. If you are not happy with the plan, you can’t get out from it unless you pay a bloody-hell expensive cancellation fee and you can’t keep your cell hpone! I don’t think that is a good idea at all and if you want to keep your money out from all this blood-sucking plans, use prepaid plans. You don’t have to worry about getting stupid plan since you can always swich to other plans easily without spending too much. Furthermore, it it easier to just get another refill card whenever you are out of credit at almost any cell phone stores; Target for instance.

Some people love T Mobile. Yet some don’t feel too good about the plan that they are using so they decided to change it when it is time to renew the contract. So they called up the customer service and guess what, they were told to renew the contract, they have to pay certain amount and then the line will be disconnected for few days to allow the transition. So within that few days, how the heck am I supposed to make calls with my cell phone? What’s the point of paying more when you can’t use the phone simply because you ask to switch to new phone plan? This is wehre you should think to switch from Pay-As-You-Go mindset to Pay-More?-Go-To-Hell! mindset lol.

I was told that when you signed up for a contract with T-Mobile, you have two weeks to decide whether the coverage is good enough or not. The problem is, how can you decide whether the coverage is good or not? If the company is selling the contract in Nevada, shouldn’t the company is the first to know how good the reception is in Nevada? Shouldn’t the sales rep inform that to you in the first place instead of asking you try it out for the first 14 days? It doesn’t take a rocket scientist to decide whether the phone plan from T-Mobile is worst or not with that kind of marketing strategy.

You don’t sell a product unless you are certain that it works. If you know that the coverage is not good, then you don’t sell it unless you just want to take some money out from the poor farmer. That poor fellow might not have the time to figure out the scheme. He might also have no idea how to decide on that whether the coverage is good or not if what he does everyday is just wake up in the morning, eat some cereal and milk, go to grocery store and buy some potatoes and pomfret fish (and some pop corn perhaps), go back and ask his wife to cook while he go to feed his ducks, come back and take his lunch and watch tv all day long. I bet he would return the phone within 14 days and ask for refund from t mobile. He might found out the flaw when he goes out of the town to meet his ex schoolmate in Georgia and fails to call his wife’s cell phone. And by that time, it has been months and I don’t think that t mobilw would refund for such unfortunate circumstances.

There goes my two cents about T-Mobile. If you think that T-Mobile provides you the worst service ever, then you may be right. If worse comes to worst, I recommend you to just switch to another cell phone plan. Period.

Cheers!