Wednesday, April 8, 2009

Is T-Mobile the Worst Cell Phone Plan - Review

I have come across many sites and blogs that told us about the advantages of using T-Mobile and yet to find one that truly described how well the service is. The motive behind why I wanted to find such reviews about the phone plan is because I have been bombarded with some emails these few weeks (sorry, I don’t have the time to answer all of them, so I posted the answer here) asking me whether T-Mobile is beyond doubt the best prepaid cell phone plan in the United States. Well, I thought to myself that it is time to do a little research on this and there you go, a post for you to tell you whether T-Moible is the worst service plan ever.

I am sorry if my tenet here can only cater tmobile plan in the United States and not at other countries since I believe that the concern now is whether the company is providing the US citizens a competitive plan comparing to other prepaid cell phone plans in the US. Since US has the biggest market ever (IMHO) and so far I have never seen so many prepaid service providers in the country than any other countries in this world, I decided that I would do my research based on reviews about us t mobile. In the meantime, I will continue my research for other countries and when the time comes, I’ll post the bloody t mobile reveiw here.

As far as I am concerned T-Mobile is considered the largest prepaid cell phone service provider in the US and therefore people delicately named it as the best plan. Well, I don’t think that is true at all. Being the largest means the largest; and that’s it. Microsoft is the biggest IT company that is producing operating system for computers yet it is not the best. Being the best is another anecdote here. I am compelled to inform you that based on some researches I have done in the past about T-Mobile – it is not worth it.

Let’s talk about the service itself. When we talk about phone service, what is the most important thing that we need to know first? Of course, the cell phone reception. According to what I read from what I can say a reliable resource, tmoblie doesn’t have a good reception and coverage in many areas especially in suburban areas. Therefore it is not useful if you the network coverage is only good at your own areas but at the same time it is bad at other areas. What good a phone is with that kind of bad reception? What you need from a good cell phone service is its recption and network coverage and when the provider provides great coverage across the country, then you can say the service is the best. I don’t see that in TMobile and yet it is still voted as the best cell phone service provder.

That’s not about it. I have also heard some news that t mbile does not provide a good customer service. Most of the representatives have bad manners and they are unable to provide excellent customer service. Furthermore, there are many amongst them who could only concern about making money out of any calls by offering extra services and features to be added to the original plans. When calls come in, they have all the details about the plan used by the caller and from there they cunningly asked few questions to lure the caller to what they actually wanted to tell which is to add more services. More services means more commissions. If the call is plainly a trouble call or pertaining to technical issues, you might just have to wait for hours to get your issues to be resolved, and that if you are lucky. If you are not that lucky, you might just end up whining about the service and have to be patient using the crappy plan till the contract ends.

Is that fair to you? Is that what you want from a good prepaid cell phone plan?

Well, that’s not exactly what I want from a cell phone company. What I want is a good service in every single matter. I don’t care if the coverage is so-so yet the company is offering me an overall good service. I shouldn’t have no problem contacting the customer careline and receive a good assistance. I shouldn’t have no problem to switch from one plan to another plan without having to pay silly amount of service charge. At least, that’s not what happen to me with my service provider.

Speaking about contract, I have long promoted the prepaid plan since I know for fact that contract-based plans will just sucking out money from your account. Unless you use your cell phone regularly or if you are stuck to cellphone most of the time, then the contract-based plans are not the ones for you. If you are not happy with the plan, you can’t get out from it unless you pay a bloody-hell expensive cancellation fee and you can’t keep your cell hpone! I don’t think that is a good idea at all and if you want to keep your money out from all this blood-sucking plans, use prepaid plans. You don’t have to worry about getting stupid plan since you can always swich to other plans easily without spending too much. Furthermore, it it easier to just get another refill card whenever you are out of credit at almost any cell phone stores; Target for instance.

Some people love T Mobile. Yet some don’t feel too good about the plan that they are using so they decided to change it when it is time to renew the contract. So they called up the customer service and guess what, they were told to renew the contract, they have to pay certain amount and then the line will be disconnected for few days to allow the transition. So within that few days, how the heck am I supposed to make calls with my cell phone? What’s the point of paying more when you can’t use the phone simply because you ask to switch to new phone plan? This is wehre you should think to switch from Pay-As-You-Go mindset to Pay-More?-Go-To-Hell! mindset lol.

I was told that when you signed up for a contract with T-Mobile, you have two weeks to decide whether the coverage is good enough or not. The problem is, how can you decide whether the coverage is good or not? If the company is selling the contract in Nevada, shouldn’t the company is the first to know how good the reception is in Nevada? Shouldn’t the sales rep inform that to you in the first place instead of asking you try it out for the first 14 days? It doesn’t take a rocket scientist to decide whether the phone plan from T-Mobile is worst or not with that kind of marketing strategy.

You don’t sell a product unless you are certain that it works. If you know that the coverage is not good, then you don’t sell it unless you just want to take some money out from the poor farmer. That poor fellow might not have the time to figure out the scheme. He might also have no idea how to decide on that whether the coverage is good or not if what he does everyday is just wake up in the morning, eat some cereal and milk, go to grocery store and buy some potatoes and pomfret fish (and some pop corn perhaps), go back and ask his wife to cook while he go to feed his ducks, come back and take his lunch and watch tv all day long. I bet he would return the phone within 14 days and ask for refund from t mobile. He might found out the flaw when he goes out of the town to meet his ex schoolmate in Georgia and fails to call his wife’s cell phone. And by that time, it has been months and I don’t think that t mobilw would refund for such unfortunate circumstances.

There goes my two cents about T-Mobile. If you think that T-Mobile provides you the worst service ever, then you may be right. If worse comes to worst, I recommend you to just switch to another cell phone plan. Period.

Cheers!

7 comments:

  1. Hi, I see that you are telling many bad reviews here. Mind telling me the sources?

    Thanks a lot.

    ~Peter

    ReplyDelete
  2. Has T-Mobile charged you a reconnection or a reactivation fee? If so, T-Mobile may have charged you improperly.

    I work with a law firm investigating whether T-Mobile’s policy of charging consumers a fee to resume services is a violation of California’s consumer protection laws.

    If you have paid T-Mobile to reinstate or reactive your cell phone service, you may be entitled to compensation if the court agrees that the fees were improper.

    To learn more, visit the Hagens Berman Sobol Shapiro Website, click 'Investigations' then 'T-Mobile Reactivation Fees'

    ReplyDelete
  3. I can assume 9% of this review are completely wrong! But T-mobile is not the best choice anyway... :D

    ReplyDelete
  4. T-Mobile is a disaster. Especially when it comes to customer service. I think their store in Lawrence, MA (on Winthorp Street) takes the cake. They made a 67 year old woman cried. I know, I was there.

    ReplyDelete
  5. he country. Although most of the cases are in favor to cell phone companies as they stands that federal law does not allow
    finding cell number

    ReplyDelete
  6. Blogs are so informative where we get lots of information on any topic. Nice job keep it up!!
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    ReplyDelete
  7. I have to agree with this blog. My husband and I signed up with T-Mobile and yes our rates went up higher each month even though nothing changed it was always the same. When my husband was laid off from work we needed a couple extra days to pay our bill so we contacted customer service and they would refuse to give us a couple extra days and I was not asking for a week I was asking for only two days and they would not work with us and instead the suspended our service and we had to pay an extra twenty dollars per phone to have it turned back on this is ridiculous. I do not recommend to anyone to start service with T-Mobile unless you plan to pay higher prices for your set plan each month. They manage to come up with new amounts each month when you have a set amount for your plan. This is bad business. Thank you!

    ReplyDelete

Mobile Phones Around The World

Mobile phones have been used by people all over the world simply for its capability to let us communicate easily anytime and anywhere. The rapid technology advancement has let the usage of mobile phones to be something that you shall not miss at all. Landline phones are becoming obsolete these days though they are still widely used for business purposes and mainly in offices and workplaces.

The trend these days is to have a good-looking mobile phone and also what are special features added to the mobile phone. It is very common these days to see a mobile phone that has integrated auto-focus camera into it as well as the capability to play music and songs. From polyphonic ringtones to MP3 ringtones, mobile phones have been massively integrated all trendy features and therefore it is hard not to miss the opportunities to have a mobile phone and enjoy all these entertainment.

This blog is dedicated to provide you all information that is relevant to mobile phones. If you take some time to read the blog, you may find articles on these categories:

- Prepaid mobile phones plans - "prepaid plan" is a term that is widely used to describe mobile phone plan that needs you to pay for the service and the mobile phone first before you can use it. Other terms are pay-as-you-go mobile phone plan and also flexpay mobile plan.

- Post-paid mobile phone plans - "post-paid" is a term used to describe contract-based mobile plan where you are bonded to a contract for at least a year whenever you subscribe to the mobile plan.

- Business mobile phones - communication amongst employees are important as well as among your business partners. There are many benefits to be gained when you choose the right busines mobile phone plan.

- Smart mobile phones - fondly known as "smartphones", these type of mobile phone are usually integrated with a lot of tech features that allow you to have a computer-like mobile phone in your hand.

- Camera mobile phones

- Music mobile phones

- 3G mobile phones - the term "3G" is used to simply identify the mobile phone capability in various type of communication. The first time mobile phone was introduced, it can only receive inbound calls and make outbound calls. Later the 2G mobile phones has the ability to send and receive short message service (SMS) as well as picture messages. 3G mobile phones can be used to receive and send video messages as well as video calls.

- International phone cards - whenever you travel abroad, it is a good move to get yourself to get an international prepaid phone card where it can be used with your current mobile phone so you won't have problem to contact your business colleagues or your family.

- International mobile phones - Can you still use your mobile phone outside of your home country? I've discovered a lot of information on this question and I will try to explain about it in my own way.

- Satellite mobile phones - these type of mobile phones are just the excellent choice where you don't have to worry at all about the network coverage. You can get reception from almost anywhere with satellite mobile phones no matter where your location is. If you travel abroad, then maybe you should rent one of these mobile phones.

- Comparison between mobile phone plans - reviews are given on various mobile phone plans available. If possible, I will also try to include personal reviews given by the mobile plan users.

-"How to" information on your mobile phone - I will try my level best to share my knowledge on mobile phones. Tips and tricks to be used to tweak your mobile phones are given here. Yes, the information provided here are for free.

The Least Extreme Group of Mymode That Make Money Online

I feel obliged to inform you that we are neither Mymode favourite team nor the best agents too. We are part of the so-called extreme group PrepaidForYou. Our strive for success in making money online with mobile prepaid Mymode is the only reason we plunged ourselves into the fierceful world of internet marketing.

Marketing your products online is a tough job.

Making money out of them is even tougher.

Here we are, dedicated to guide you in achieving your target and dreams to successfully make money online selling prepaid phone cards and top up cards.

Please take some time to learn more about the business and from this blog, you will learn;

how to make residual income simply by using your prepaid phone

how to earn massive amount of income from Mymode business

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What is Mymode And How to Make Money from It Unbiased Short Review

Mymode is a solution to your quest to save more money while using your prepaid phone service in Malaysia. Major telecommunication providers in Malaysia are TM, Maxis Malaysia, Digi Telecommunication, and also Celcom Malaysia. Engaging itself into this lucrative prepaid business, Mymode has managed to properly established itself and able to receive recognition from Maybank and CIMB.

Many have claimed that the only purpose of joining Mymode is to save your money while using your prepaid service daily. Honestly that is only the rough idea and perhaps the first reason why you look for answers to save your money. Joining Mymode is truly the first step to open the path to earn residual income and perhaps one day you will be able to make silly amount of money like five to six figures a month.

I would like to apologize to any of my visitors if you fail to find any useful information about Mymode mobile phone and prepaid business. This blog is meant to guide you, not to teach or preach you what you must do to earn money online with Mymode. We learnt the hard way to put ourselves visible on the internet. You on the other hand have the advantage to override the time taken by following our guidelines. If you have the crave to learn how to make money online during recession time, then Mymode could be your first choice until you are ready enough to learn other paths to make money.

Can you make money from using Maxis Hotlink prepaid?

If you are a long time user of Hotlink, then I believe you have more than the knowledge on how Maxis charges you for anything and everything. Why waste the money for things you do not really need when you can actually earn money from it? You may not be as rich as Ananda Krishnan, the owner of Maxis Malaysia, but at least you can earn some money from all the telcos though you stick with Maxis Hotlink.

What if I use Celcom Xpax?

I know that sometimes you don't have the courage to try switching from one service to another. You might say that you are not sure about the advantages of other phone plans or network. Frankly say, that unsure feeling is just something you developed inside you due to successful marketing strategy from Celcom. Either using Celcom Xpax or Blue, it won't matter and you don't have to worry much if you plan to switch to Hotlink or Digi. Remember, at this time the cost to change or transfer is still free and therefore take advantage of that. Change and try it for a month and then you can always change back to your original provider. However, as far as money is concern, go for package that offers you lower call rates and that will absolutely help you to earn more money when you join Mymode.

Senarai Nombor Telefon Ejen Mymode Prepaid|Mymode Agents Cell Phone Numbers

Primary Contact Number:
Area Selangor|KL|Negeri Sembilan
012-241-5054 - Maxis Hotlink - Johari

Negeri Sembilan|KL
017-358-3658 - Maxis Hotlink - Khai

Kelantan
014-808-4051 - Maxis/Digi - Nor Ashikin

Johor Bahru
017-781-8114 - Maxis Hotlink - Aqib

Kelantan
012-651-5113 - Maxis Hotlink - Irfan

Selangor|KL
012-709-4914 - Maxis Hotlink - Baby

Selangor
013-388-1572 - Celcom - Azizi

Johor Bahru
012-640-0955 - Maxis - Qila

Johor Bahru
017-769-5277 - Maxis Hotlink - Rozy

Maxis Hotlink SMS Instructions

How to topup your Maxis Hotlink Prepaid Mobile Phones

Dialing command : *111*Topup Pin Code#

How to Share your Prepaid Maxis Hotlink Credit TopUp


How to Check Your Credit Balance for Maxis Hotlink

Dialing command : *122#

How to access Hotlink Easy Menu

Dialing command : *100#

How to check Maxis Hotlink Rewards Points

Access Hotlink Easy Menu and choose options 7-7-1

How to activate Hotlink Super Savers Talk and SMS


How to activate Maxis Hotlink Activ10

Find Your T-Mobile phone coverage using this Superb Checker

Digi Prepaid I Like SMS Instructions

How to access DiGi Talktime Services menu

Dialling command : *128#

How to Reload or topup your DiGi Prepaid FuYoh

Dialling command : *123*(16-digit reload number)#

How to Share Your Prepaid Digi Credits Talktime Transfer

How to get advance credit for your Digi Prepaid Plus

Celcom Prepaid SMS Instructions

How to topup your Celcom Xpax Prepaid Account Using Code

Dial *122* 16-digit topup code#

How to reload Celcom Blue Prepaid Using SMS

Sms command : rec 16-digit topup code

Send to : 2888

How to check your Celcom Prepaid Credit Balance

Dial command : *124#

Sms command code: just type "bal" and send to 2888

Call center : dial 1990

How to share your Celcom Airtime

How to activate Celcom Blue Teman 20

Five simple reasons why and how you should transfer from Maxis Hotlink to Celcom Xpax

Bonus Hello Sunday

With Celcom Xpax, you will get free calls on all your Sundays!

Birthday Bonus Celcom

You can get free calls and SMS for seven days!

Two years airtime expiry date

You can choose either one or two years!

Fastest prepaid mobile phones network

Celcom 3G and HSDPA speeds can go as high as 3.6Mbps

Best customer service ever

Celcom has received two years back to back champion for 2006 and 2007

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